Reservations Agent

Just Grow Hospitality is looking to add a Reservations Agent in the team based in Athens, Greece

Main Responsibilities:

  • Handling reservation inquiries and guests requests via e-mail, phone calls and reservation platforms in. prompt, accurate, friendly and professional manner following company’s standards
  • Managing daily operations of reservations department
  • Frequent communication with the front office department
  • Handling Online Booking Engine and the group’s multi – PMS
  • Handling TO contracts (confirm reservations, etc)
  • Knowledge of all major Extranets (B2B, B2C, OTA)
  • Room Allocation
  • Constant communication with the Sales and Accounting Departments regarding offers or following up on payments.

Position Requirements:

  • At least 2 years experience in a similar position
  • A degree in Hospitality/Tourism
  • Excellent command of Greek and English, both verbal and in writing.
  • Knowledge of an additional language will be considered as an asset.
  • Knowledge of Word, Excel, PowerPoint, Outlook will be considered an asset
  • Multi-tasking and time management skills, with the ability to prioritize tasks.
  • Excellent communication and organizational skills.
  • Guest friendly mentality
  • Ability to effectively working under pressure.
  • Self-motivated
  • Experience in a multi-property management system and major OTAs extranets will be considered an asset.

We are offering: Permanent Position in Athens. Competitive salary package, according to qualifications. Prospects of career development. Full time employment.